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Microsoft office professional plus 2016 hup link free
To confirm your eligibility, visit the Workplace Discount Program homepage. If you already have Microsoft Family or Microsoft Personal, you can still take advantage of this discount. Microsoft Personal may only be used by the employee.
If you have a Microsoft Family subscription, you can share it with up to 5 additional members of your household up to 6 users total. Your Microsoft annual subscription remains active and the discount continues to apply as long as you maintain recurring billing on your subscription.
United States. Microsoft Home Use Program order history. Get order history To access product keys and activation details for products purchased before November 30, , enter the work email address you used to make your purchase through the Home Use Program. Any order history associated with the email address entered will be emailed to you shortly. If there are no records of the email address, you will not receive an email.
Please re-enter your information and try again. Your email to access the Home Use Program has expired. Please check your eligibility again by entering your work email address.
There was a problem processing your request. Please try again later. Spencer: Just an FYI for you and your readers here. The move to Office has a huge problem right now that some have already reported here. To add insult to injury, Microsoft technical support is going to tell you to contact your I. My advice to everyone is if Microsoft technical support tells you to contact your I. Be persistent and patient. I have tried to get the Microsoft Home Use Program through my mail.
The Outlook web app gives me this message…All active links contained in this email were disabled. Any ideas for how to get around this. A buddy of mine who works for Tech Support over at MS tells me that this is an ongoing problem.
MS is slow to realize that the I. Can I change to an older version of the office? This will allow the validation email to get through. I found this knowledge on the HUP site and I finally was able to get the email and make the purchase.
Good Luck -ME1 B. If you have Windows 7 or 8. Refer to link above. So if you buy both offers you get two copies of Office Useful for people with atleast 2 Windows computers. Interesting about the MAC version allowing you to get two copies. Thank you for the info. I will update the post. Does the MAC version allow me to download it twice? One Mac or PC at one time only. Spencer: The switch from Office to Office is happening this month. No new one as of the moment.
If all else fails call MS and provide them your Navy e-mail address and program code. They should be able to help you out. See the posted instructions in the article above. I have tried with the AF codes, but it doesnt recognize my email.
Since you have. Please check with your helpdesk to see if yours end in the new email formats or maybe the a different school email address with possibly xxx. I work on base in Kunsan Gunsan South Korea! Good Luck! In addition instead of the the perpetual versions of Office i. This is already happening for HUP outside of the U.
Microsoft will be retiring these product offerings through the Home Use Program and will be offering the most up-to-date Office experience with Home Use Program to Office Home and Personal at a significant discount. John, thanks for your help and advice over the years.
And thank you for the advanced warning on this change. Very disappointing news. It requires a Microsoft Account though. Follow the instructions posted by Spencer above the one that says Option 2. Once you get to chat rep state right away you want a refund for the product you bought from their Home Use Program. After that provide your order number and work e-mail address. John, thanks for this information. I was looking for the military discount for I just got a Chromebook and your content was super helpful.
Much appreciated! I just received my email! Happy New Year! Tried this code and it does not work for me. Contacted CS and was told the issue is on my employers end, not theirs. I explained that I suspected it was simply because my email suffix is okinawa.
Of course, on a new Mac Laptop it does not. I used my [email protected] email address. You will receive a confirmation email with your Product Key as well as download instructions when our review has been completed.
Please allow 4 to 6 hours for our review to be completed before inquiring about the status of your order. We recommend that you write down or print your Order Number for future reference. Ready to rip my hair out at this point. After cancelling the first order and repurchasing, I received the same message above.
Wait for that call or e-mail from them. Better that way than you re-purchasing again and again and getting nowhere. In fact, I highly advised anyone who has trouble purchasing to attempt only once and then call Microsoft after that, if still not resolved ask to be escalated to that Tier 2 team of theirs since usually those are their most experienced technicians.
Wait for that contact from Tier 2 Support. They usually are the last line of support for this and have a high success rate of resolving your issue. As I mentioned above grit your teeth and be patient. Call help desk. Mines work fine. I use my [email protected] and it work fine. I just need to go home and get the forward email from my work to my home to download the product. The best way is to call the helpdesk to make sure you email is accurate.
Try using your complete name again and also so emails might still be under the af. Good Luck. I honestly got no where with Microsoft over the phone help. By dumb luck, I had the Microsoft validation email in my Coast Guard inbox and then just forwarded to my personal email. I would just and see if you can receive the validation email from Microsoft.
I purchased Microsoft Office on December 1st Those Tier 2 people know what to do if you can get to them. The first ones that answer when you call or chat are frontline folks with little to no experience handling this issue. Again, grit your teeth and be patient.
I have a Mac and my office is so outdated! I went to the exchange and they have a year subscription for Thank you so much for providing this! Ann: It actually does work provided you get the right representative and have tons of patience. The problem is getting a knowledgeable technician to help you out in this scenario since only a small amount of people at Microsoft know this problem.
My advice will be the same as what I told Andy below, if all else fails ask for a supervisor and demand to be escalated to higher level of support. That should get you the help you need. Bottom line refuse to be turned away or referred to the I. Grit your teeth and be persistent. Good luck. If you have a service request number with Microsoft tech support, demand to be escalated to higher level of support.
I have a work email address that ends in associates. Is there a reason why this does not work? I work for DHS. Microsoft is unable to provide any assistance. I would recommend updating this guide to reflect that! This guide is a misleading to make you believe that if you spend the time with customer service, they can help. Please revise!
That usually gets you the help you need from the Microsoft technician. If all else fails ask that technician that you want to talk to a supervisor. So far I have been trying for days and no one seems to be able to help me. They just say to contact the internet service provider for the email to have the email unblocked.
Coast Guard here. Andy: You probably got a newbie who does not know any better. Follow my suggestions that was my reply to your post on October 29, at Not Navy. Use the Army program code above when going to the HUP website. Keep trying! I had the same issue, I had to re-enter it up to 5 times for it to finally go through, keep trying!
Spencer: FYI. Thanks for the update. You should be able to put in the code after typing in your DOD email address. Attempted to use my ship. Navy code does not work. Anyone else having problems? Do you have another navy. If your a member of the Coast Guard you need to call or chat with Microsoft Support.
Due to Coast Guard I. You basically have to grit your teeth and contact Microsoft for help using the guide I posted earlier. I just tried with a Coast Guard e-mail address and it worked just fine. The e-mail was even sent to my inbox and not my junk folder. By clicking here and entering your email address and code when asked during the check out process. Navy station in Japan and my email is FE. The above code does not work for uscg.
I am getting the error code asking to verify if my work email and code are correct. In my experience Navy the HUP reply is sent to your. Also, check your. I keep entering the Air Force program code and it says Congratulations your email will be sent, but I have yet to receive an email.
Use the instructions above to contact Microsoft. They can usually help you out. Just be patient though since the support team for this is not as big as you might think. JWL: You need access to our your work e-mail. Will stop by work this weekend to see what the link says to do next. Any way to get this as a retiree? I did this several years ago, while active, just wanted to update from office to ….
Any valid codes for US Coast Guard. Cheers, Tom. They assist with re-installation issues for free. If you want to do it yourself just make sure the computer that had Office before is not online anymore or dead and then install Office on the new computer you want it on using the product key and download link you got when you first purchase Office. If you lost access to the key and download link your last hope is to contact Microsoft.
Provide them you. They will support you for free. Could you post it again? The rules were very clear but because Microsoft has moved on so have the rules which no longer deal with older versions of HUP. I have always believed myself to be an employee of my previous company, a bank, as they pay my pension and I am described as an employee on my income tax return. Note: If you do not work at a company that is eligible for the Home Use Program, then you are no longer eligible to access activation and installation information related to your purchases made on www.
Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Eberwurz Independent Advisor. Hello jf4evr, thank you for providing this question.
I am a seasoned Windows expert with almost a decade in usage and support experience and hope to resolve your problems quickly. Yes you can still download it. If you consider your problem solved it would be very good if you marked the answer which helped you so others can find and use this thread.
To access product keys and activation details for products purchased before November 30, , enter the work email address you used to make your purchase through the Home Use Program. For products purchased after this date and more information, see the FAQs on this page. Enjoy all the benefits of premium office apps on desktop, tablet, and mobile with instant updates, increased security, cloud storage, and more.
Plus, the discount continues for as long as you maintain recurring billing. To do so, enter the work email address you previously used to make a purchase.
Please note that you must still work at the same company from which you received the Home Use Program now Microsoft Workplace Discount Program discount.
Any previously purchased discounted products are not affected by the change in the program name. Microsoft has updated the Workplace Discount Program formerly known as the Home Use Program to offer discounts on the latest versions of Microsoft Personal and Family, which are always up to date with premium versions of Office apps across all your devices.
In select markets, eligible employees also receive a discount on select Surface devices and accessories. Workplace Discount Program offers for Microsoft and Surface devices are not available in the same transaction and must be purchased in two separate transactions. Microsoft provides powerful productivity apps that help you make life more creative, organized, and secure.
Employees who work at a company that satisfies the Workplace Discount Program eligibility requirements. To confirm your eligibility, visit the Workplace Discount Program homepage. If you already have Microsoft Family or Microsoft Personal, you can still take advantage of this discount. Microsoft Personal may only be used by the employee. If you have a Microsoft Family subscription, you can share it with up to 5 additional members of your household up to 6 users total. Your Microsoft annual subscription remains active and the discount continues to apply as long as you maintain recurring billing on your subscription.
United States. Microsoft Home Use Program order history. Get order history To access product keys and activation details for products purchased before November 30, , enter the work email address you used to make your purchase through the Home Use Program. Any order history associated with the email address entered will be emailed to you shortly.
If there are no records of the email address, you will not receive an email. Please re-enter your information and try again. Your email to access the Home Use Program has expired. Please check your eligibility again by entering your work email address. There was a problem processing your request. Please try again later. That email address is not valid. Please enter your email address in valid format such as name example. Please sign in with your other personal Microsoft account to get started.
How your email address is used. Microsoft will use your email address for this one-time order history check, and to provide you with an installation link and product key. Expand all Collapse all. How do I access my order history and product key? What happened to the Home Use Program? What has changed with the Workplace Discount Program? What is Microsoft ? Who qualifies for the Workplace Discount Program? If I purchase a Microsoft annual subscription using the Workplace Discount Program offer, how long will my discount last?
Can I share my Microsoft subscription purchased through the Workplace Discount Program with members of my household?
What happens if I leave the company? See more FAQs. Microsoft Privacy Statement. Talk to an expert. Need help?
Download was the only source no data disk option – bummer. I was wondering if I still would be able to download the office package I purchased. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. So it’s not listed under my MS account. Since you are no longer working for the employer that provided the HUP, you are no longer allowed to use that version.
The license is tied to the employer. Because your employers have not cut you off, but that does not mean Stefan is wrong. Microsoft clearly states which rules apply when an employee leaves the company that provided the HUP:. Stefan, Just to add you are correct things have changed with the introduction of subscription versions of Office, i.
Office What holds is that unless Office is a subscription version of Office then once the employee leaves the company they no longer have the right to use Officer provided under HUP. The rules were very clear but because Microsoft has moved on so have the rules which no longer deal with older versions of HUP.
I have always believed myself to be an employee of my previous company, a bank, as they pay my pension and I am described as an employee on my income tax return. Note: If you do not work at a company that is eligible for the Home Use Program, then you are no longer eligible to access activation and installation information related to your purchases made on www.
Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Eberwurz Independent Advisor. Hello jf4evr, thank you for providing this question. I am a seasoned Windows expert with almost a decade in usage and support experience and hope to resolve your problems quickly.
Yes you can still download it. If you consider your problem solved it would be very good if you marked the answer which helped you so others can find and use this thread. If this didn’t solve your problem or you need further assistance please answer in this thread and i would be happy to help.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Eberwurz’s post on August 5, No joy from referenced article.
Stefan Blom MVP. In reply to jf4evr’s post on August 5, In reply to Stefan Blom’s post on August 5, Gotta throw the BS flag on that statement. Why is this different? In reply to jf4evr’s post on August 6, Subscription versions and non-subscription versions of Office may be treated differently. In reply to Stefan Blom’s post on August 6, Ron In reply to RonBarker’s post on August 6, I therefore considered that I was eligible for ‘HUP offers. Was I wrong.?
In reply to Ron ‘s post on August 6, Ron, If you still work for the company use your work email address HERE Note: If you do not work at a company that is eligible for the Home Use Program, then you are no longer eligible to access activation and installation information related to your purchases made on www.
This site in other languages x.
Good Luck -ME1 B. If you have Windows 7 or 8. Refer to link above. So if you buy both offers you get two copies of Office Useful for people with atleast 2 Windows computers. Interesting about the MAC version allowing you to get two copies. Thank you for the info. I will update the post. Does the MAC version allow me to download it twice?
One Mac or PC at one time only. Spencer: The switch from Office to Office is happening this month. No new one as of the moment. If all else fails call MS and provide them your Navy e-mail address and program code. They should be able to help you out. See the posted instructions in the article above. I have tried with the AF codes, but it doesnt recognize my email. Since you have. Please check with your helpdesk to see if yours end in the new email formats or maybe the a different school email address with possibly xxx.
I work on base in Kunsan Gunsan South Korea! Good Luck! In addition instead of the the perpetual versions of Office i. This is already happening for HUP outside of the U. Microsoft will be retiring these product offerings through the Home Use Program and will be offering the most up-to-date Office experience with Home Use Program to Office Home and Personal at a significant discount. John, thanks for your help and advice over the years. And thank you for the advanced warning on this change.
Very disappointing news. It requires a Microsoft Account though. Follow the instructions posted by Spencer above the one that says Option 2. Once you get to chat rep state right away you want a refund for the product you bought from their Home Use Program.
After that provide your order number and work e-mail address. John, thanks for this information. I was looking for the military discount for I just got a Chromebook and your content was super helpful. Much appreciated! I just received my email! Happy New Year! Tried this code and it does not work for me. Contacted CS and was told the issue is on my employers end, not theirs.
I explained that I suspected it was simply because my email suffix is okinawa. Of course, on a new Mac Laptop it does not. I used my [email protected] email address.
You will receive a confirmation email with your Product Key as well as download instructions when our review has been completed. Please allow 4 to 6 hours for our review to be completed before inquiring about the status of your order. We recommend that you write down or print your Order Number for future reference. Ready to rip my hair out at this point. After cancelling the first order and repurchasing, I received the same message above.
Wait for that call or e-mail from them. Better that way than you re-purchasing again and again and getting nowhere. In fact, I highly advised anyone who has trouble purchasing to attempt only once and then call Microsoft after that, if still not resolved ask to be escalated to that Tier 2 team of theirs since usually those are their most experienced technicians.
Wait for that contact from Tier 2 Support. They usually are the last line of support for this and have a high success rate of resolving your issue. As I mentioned above grit your teeth and be patient.
Call help desk. Mines work fine. I use my [email protected] and it work fine. I just need to go home and get the forward email from my work to my home to download the product. The best way is to call the helpdesk to make sure you email is accurate. Try using your complete name again and also so emails might still be under the af.
Good Luck. I honestly got no where with Microsoft over the phone help. By dumb luck, I had the Microsoft validation email in my Coast Guard inbox and then just forwarded to my personal email. I would just and see if you can receive the validation email from Microsoft. I purchased Microsoft Office on December 1st Those Tier 2 people know what to do if you can get to them. The first ones that answer when you call or chat are frontline folks with little to no experience handling this issue.
Again, grit your teeth and be patient. I have a Mac and my office is so outdated! I went to the exchange and they have a year subscription for Thank you so much for providing this! Ann: It actually does work provided you get the right representative and have tons of patience. The problem is getting a knowledgeable technician to help you out in this scenario since only a small amount of people at Microsoft know this problem.
My advice will be the same as what I told Andy below, if all else fails ask for a supervisor and demand to be escalated to higher level of support.
That should get you the help you need. Bottom line refuse to be turned away or referred to the I. Grit your teeth and be persistent. Good luck. If you have a service request number with Microsoft tech support, demand to be escalated to higher level of support.
I have a work email address that ends in associates. Is there a reason why this does not work? I work for DHS.
Microsoft is unable to provide any assistance. I would recommend updating this guide to reflect that! This guide is a misleading to make you believe that if you spend the time with customer service, they can help.
Please revise! That usually gets you the help you need from the Microsoft technician. If all else fails ask that technician that you want to talk to a supervisor. So far I have been trying for days and no one seems to be able to help me. They just say to contact the internet service provider for the email to have the email unblocked.
Coast Guard here. Andy: You probably got a newbie who does not know any better. Follow my suggestions that was my reply to your post on October 29, at Not Navy. Use the Army program code above when going to the HUP website. Keep trying! I had the same issue, I had to re-enter it up to 5 times for it to finally go through, keep trying! Spencer: FYI. Thanks for the update. You should be able to put in the code after typing in your DOD email address.
Attempted to use my ship. Navy code does not work. Anyone else having problems? Do you have another navy. If your a member of the Coast Guard you need to call or chat with Microsoft Support. Due to Coast Guard I. You basically have to grit your teeth and contact Microsoft for help using the guide I posted earlier. I just tried with a Coast Guard e-mail address and it worked just fine. The e-mail was even sent to my inbox and not my junk folder. By clicking here and entering your email address and code when asked during the check out process.
Navy station in Japan and my email is FE. The above code does not work for uscg. I am getting the error code asking to verify if my work email and code are correct. In my experience Navy the HUP reply is sent to your. Also, check your. I keep entering the Air Force program code and it says Congratulations your email will be sent, but I have yet to receive an email.
Use the instructions above to contact Microsoft. They can usually help you out. Just be patient though since the support team for this is not as big as you might think. JWL: You need access to our your work e-mail. Will stop by work this weekend to see what the link says to do next. Any way to get this as a retiree?
I did this several years ago, while active, just wanted to update from office to …. Any valid codes for US Coast Guard. Cheers, Tom. They assist with re-installation issues for free. If you want to do it yourself just make sure the computer that had Office before is not online anymore or dead and then install Office on the new computer you want it on using the product key and download link you got when you first purchase Office.
If you lost access to the key and download link your last hope is to contact Microsoft. Provide them you. They will support you for free. Could you post it again? Much obliged! I want to add it to the post to help others. No problem. Some service branches have multiple program codes as you may have noticed with the Coast Guard one. Army mail. The agents that you can get in touch with can validate for you the work e-mail address and if not working they will help you out to get the Office products purchased and installed FOR FREE!
They can figure out which program code to use actually. If the program code does not work tell the technician right away.
Jason, Correct! They are right; this is a great deal, one we would all like to participate in, eh? Navy users just have to keep checking……. NOT office All, I have to squelch my initial glee; like a big dope I mistakenly purchased Project 16 instead of Office For products purchased after this date and more information, see the FAQs on this page. Enjoy all the benefits of premium office apps on desktop, tablet, and mobile with instant updates, increased security, cloud storage, and more.
Plus, the discount continues for as long as you maintain recurring billing. To do so, enter the work email address you previously used to make a purchase. Please note that you must still work at the same company from which you received the Home Use Program now Microsoft Workplace Discount Program discount.
Any previously purchased discounted products are not affected by the change in the program name. Microsoft has updated the Workplace Discount Program formerly known as the Home Use Program to offer discounts on the latest versions of Microsoft Personal and Family, which are always up to date with premium versions of Office apps across all your devices.
In select markets, eligible employees also receive a discount on select Surface devices and accessories.
Workplace Discount Program offers for Microsoft and Surface devices are not available in the same transaction and must be purchased in two separate transactions. Microsoft provides powerful productivity apps that help you make life more creative, organized, and secure. Employees who work at a company that satisfies the Workplace Discount Program eligibility requirements.
To confirm your eligibility, visit the Workplace Discount Program homepage. If you already have Microsoft Family or Microsoft Personal, you can still take advantage of this discount. Microsoft Personal may only be used by the employee.
If you have a Microsoft Family subscription, you can share it with up to 5 additional members of your household up to 6 users total. That email address is not valid. Please enter your email address in valid format such as name example. Please sign in with your other personal Microsoft account to get started. Resources for employers Give your employees the opportunity to purchase Microsoft products at a discount, providing them with innovative tools for personal projects.
Frequently asked questions. Expand all Collapse all. What is the Microsoft Workplace Discount Program? What happened to the Home Use Program? Who qualifies for the Workplace Discount Program? What has changed with the Workplace Discount Program? Check eligibility for the Workplace Discount Program. Talk to an expert. Need help?
Refer to link above. So if you buy both offers you get two copies of Office Useful for people with atleast 2 Windows computers. Interesting about the MAC version allowing you to get two copies. Thank you for the info. I will update the post. Does the MAC version allow me to download it twice? One Mac or PC at one time only. Spencer: The switch from Office to Office is happening this month.
No new one as of the moment. If all else fails call MS and provide them your Navy e-mail address and program code. They should be able to help you out.
See the posted instructions in the article above. I have tried with the AF codes, but it doesnt recognize my email. Since you have. Please check with your helpdesk to see if yours end in the new email formats or maybe the a different school email address with possibly xxx. I work on base in Kunsan Gunsan South Korea!
Good Luck! In addition instead of the the perpetual versions of Office i. This is already happening for HUP outside of the U. Microsoft will be retiring these product offerings through the Home Use Program and will be offering the most up-to-date Office experience with Home Use Program to Office Home and Personal at a significant discount.
John, thanks for your help and advice over the years. And thank you for the advanced warning on this change. Very disappointing news. It requires a Microsoft Account though. Follow the instructions posted by Spencer above the one that says Option 2. Once you get to chat rep state right away you want a refund for the product you bought from their Home Use Program.
After that provide your order number and work e-mail address. John, thanks for this information. I was looking for the military discount for I just got a Chromebook and your content was super helpful. Much appreciated! I just received my email! Happy New Year! Tried this code and it does not work for me.
Contacted CS and was told the issue is on my employers end, not theirs. I explained that I suspected it was simply because my email suffix is okinawa. Of course, on a new Mac Laptop it does not. I used my [email protected] email address.
You will receive a confirmation email with your Product Key as well as download instructions when our review has been completed. Please allow 4 to 6 hours for our review to be completed before inquiring about the status of your order. We recommend that you write down or print your Order Number for future reference.
Ready to rip my hair out at this point. After cancelling the first order and repurchasing, I received the same message above.
Wait for that call or e-mail from them. Better that way than you re-purchasing again and again and getting nowhere. In fact, I highly advised anyone who has trouble purchasing to attempt only once and then call Microsoft after that, if still not resolved ask to be escalated to that Tier 2 team of theirs since usually those are their most experienced technicians.
Wait for that contact from Tier 2 Support. They usually are the last line of support for this and have a high success rate of resolving your issue. As I mentioned above grit your teeth and be patient. Call help desk. Mines work fine. I use my [email protected] and it work fine. I just need to go home and get the forward email from my work to my home to download the product. The best way is to call the helpdesk to make sure you email is accurate.
Try using your complete name again and also so emails might still be under the af. Good Luck. I honestly got no where with Microsoft over the phone help. By dumb luck, I had the Microsoft validation email in my Coast Guard inbox and then just forwarded to my personal email.
I would just and see if you can receive the validation email from Microsoft. I purchased Microsoft Office on December 1st Those Tier 2 people know what to do if you can get to them. The first ones that answer when you call or chat are frontline folks with little to no experience handling this issue. Again, grit your teeth and be patient. I have a Mac and my office is so outdated! I went to the exchange and they have a year subscription for Thank you so much for providing this!
Ann: It actually does work provided you get the right representative and have tons of patience. The problem is getting a knowledgeable technician to help you out in this scenario since only a small amount of people at Microsoft know this problem. My advice will be the same as what I told Andy below, if all else fails ask for a supervisor and demand to be escalated to higher level of support. That should get you the help you need. Bottom line refuse to be turned away or referred to the I.
Grit your teeth and be persistent. Good luck. If you have a service request number with Microsoft tech support, demand to be escalated to higher level of support. I have a work email address that ends in associates.
Is there a reason why this does not work? I work for DHS. Microsoft is unable to provide any assistance. I would recommend updating this guide to reflect that!
This guide is a misleading to make you believe that if you spend the time with customer service, they can help. Please revise! That usually gets you the help you need from the Microsoft technician. If all else fails ask that technician that you want to talk to a supervisor.
So far I have been trying for days and no one seems to be able to help me. They just say to contact the internet service provider for the email to have the email unblocked.
Coast Guard here. Andy: You probably got a newbie who does not know any better. Follow my suggestions that was my reply to your post on October 29, at Not Navy. Use the Army program code above when going to the HUP website. Keep trying! I had the same issue, I had to re-enter it up to 5 times for it to finally go through, keep trying! Spencer: FYI. Thanks for the update. You should be able to put in the code after typing in your DOD email address. Attempted to use my ship.
Navy code does not work. Anyone else having problems? Do you have another navy. If your a member of the Coast Guard you need to call or chat with Microsoft Support. Due to Coast Guard I. You basically have to grit your teeth and contact Microsoft for help using the guide I posted earlier.
I just tried with a Coast Guard e-mail address and it worked just fine. The e-mail was even sent to my inbox and not my junk folder. By clicking here and entering your email address and code when asked during the check out process. Navy station in Japan and my email is FE. The above code does not work for uscg. I am getting the error code asking to verify if my work email and code are correct. In my experience Navy the HUP reply is sent to your. Also, check your. I keep entering the Air Force program code and it says Congratulations your email will be sent, but I have yet to receive an email.
Use the instructions above to contact Microsoft. They can usually help you out. Just be patient though since the support team for this is not as big as you might think. JWL: You need access to our your work e-mail. Will stop by work this weekend to see what the link says to do next. Any way to get this as a retiree? I did this several years ago, while active, just wanted to update from office to ….
Any valid codes for US Coast Guard. Cheers, Tom. They assist with re-installation issues for free. If you want to do it yourself just make sure the computer that had Office before is not online anymore or dead and then install Office on the new computer you want it on using the product key and download link you got when you first purchase Office.
If you lost access to the key and download link your last hope is to contact Microsoft. Provide them you. They will support you for free.
Could you post it again? Much obliged! I want to add it to the post to help others. No problem. Some service branches have multiple program codes as you may have noticed with the Coast Guard one. Army mail. The agents that you can get in touch with can validate for you the work e-mail address and if not working they will help you out to get the Office products purchased and installed FOR FREE! They can figure out which program code to use actually.
If the program code does not work tell the technician right away. Jason, Correct! They are right; this is a great deal, one we would all like to participate in, eh? Navy users just have to keep checking……. NOT office All, I have to squelch my initial glee; like a big dope I mistakenly purchased Project 16 instead of Office For my Navy home-port site only Project and Visio are available through the HUP, even though there is an announcement banner for Office….
So, while the Navy code works it appears the HUP offer is presently half-baked and missing Office If you’ve used up your five installs and want to install Office on another computer, you have to deactivate an installation.
Deactivation doesn’t remove Office from the computer, but you can’t use Office on that computer until you activate it. See Deactivate an Office install. For download and installation issues on a Mac, see What to try if you can’t install Office for Mac. When you install Office for Mac, the app icons aren’t automatically added to the dock.
To add to the dock, drag the app icon from the Launchpad or the Applications folder. See Add the Office for Mac app icon to the dock. Uninstall Office for Mac. To troubleshoot Mac activation issues, see the “Activation” tab on What to try if you can’t install or activate Office for Mac. Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.
To install or check for updates on your Mac, see Check for Office for Mac updates automatically. To check what the latest update is, see Update history for Office for Mac. The Office apps for Android, iOS iPhone or iPad , or Windows mobile devices are available to download from the app store for your device. For details on how to download Office apps and set them up, select your device from below:. Set up Office apps and email on Android.
Set up Office apps and email on iOS devices. For help with troubleshooting email setup on your phone or tablet, see Troubleshoot email setup on mobile. In most cases you can do basic editing on most of these devices, however if you have a qualifying Office subscription, you get access to the apps’ extra features. If you discover you can’t make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office subscription.
If you can’t find the Office applications after installing Office, or you’re not sure your install worked, see Can’t find Office applications in Windows 10, Windows 8, or Windows 7? Older versions of add-ins might cause this type of problem. To resolve, first make sure you installed the latest Office update. If the application still isn’t working, try the options in, Why do I get a “stopped working” message when I start my Office application? See What version of Office am I using? For steps to install or reinstall Office , see Install Office For Office , see Install Office If you’re still having trouble installing Office, see Contact Office Support.
We value your feedback. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn’t, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We’ll use that information to help investigate your issue further. Tip: To help with issues you might encounter when installing Office, download and run the Microsoft Support and Recovery Assistant tool.
Upgrade Office How do I install Office updates? I can’t sign in I forgot my password. Troubleshoot activation failures Deactivate an install. Where do I install Office for Mac? Set up email on an Android Set up email on an iPhone or iPad Set up email on a Windows Phone or tablet Troubleshoot email setup on a mobile device Can’t edit documents using Office apps on mobile. Can’t find Office applications Switched Office plans and now can’t use Office Office “stopped working” message appears Don’t know what product or license I have.
If you’re looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac. After February 28, you won’t be able to install Office as part of your subscription. See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall Office After February 28, you won’t be able to install Project or Visio as part of your subscription.
See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall the versions of Project or Visio. When you install Office , all the applications that came with your particular Office product is installed at the same time. If you previously installed the bit version of Office on your PC, but decide you now want the bit version, you’ll have to uninstall bit and then reinstall the bit version of Office.
To uninstall the bit version use this easy fix to uninstall Office. If you can’t find Access on your computer even though its included with your Office subscription, try the following in the order listed. Note: Access can only be installed on computers running Windows 7 or later. You can’t install Access on a Mac. When the update is complete, click Start and look for Access in your list of apps. If you need to install the bit version, select the PC step-by-step tab and expand the section, “Install or reinstall an Office for business product.
If you have problems installing Office, you may need to uninstall it first and then reinstall it. See the section above, For problems while installing Office. Note: If you’re unable to sign in with your work or school account, you may be signing in to the wrong Office service, see Where to sign in to Office If you don’t see The latest desktop version of Office in the list or Project or Visio if your organization has a plan that includes those applications your admin probably hasn’t assigned an Office license to you.
If you’re an admin, see Assign licenses to users in Office for business. For more information, see What Office business product or license do I have? Not all Office subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of plans that don’t include the Office desktop client. If your organization has one of these Microsoft plans, the Office admin can switch to a different Office plan or subscription or buy another Office for business subscription for users in an organization who require the full version of Office.
If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office for business subscription do I have?
For a comparison of plans, see compare small business plans or compare enterprise plans. If you’re a student or teacher and don’t see an option to install Office, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote. Be sure to check the System requirements for Office.
For example, you can’t install Office on computers running Windows Vista or Windows XP, or on devices that aren’t running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer’s browser. If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background.
Select your subscription from the list in Renew Office for business to see the steps for how to renew it. If you’re on an Microsoft subscription, you will see an upgrade notification in the menu bar of your Office applications or you can update your version manually by signing in to Microsoft See Upgrade to Office using Office for business.
Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates. Tip: You can download and run the Microsoft Support and Recovery Assistant to perform automated tests and recovery actions that help identify and fix sign in problems. Where you sign in depends on which service you’re using. This is the account that you created or someone in your organization created on your behalf. If you use Office operated by 21Vianet in China , sign in with your work or school username and password at:.
If you use Office Germany , sign in with your work or school username and password at:. For more information about accounts, see Where to sign in to Office or What is my user ID and why do I need it for Office for business? As an Office for business user, you can download Microsoft Support and Recovery Assistant to help you fix activation issues. After completing the installation, the Application Install window will open.
Edge older or Internet Explorer. When the Application Install window appears, you will be asked if you want to install this application. Select Install to continue. If activation failures began after you upgraded to Windows 10, see Office error code 0xFC12 when activating Office. If prompted, sign in with your work or school account. Under Install status , select Deactivate to deactivate the Office installations you no longer use.
For more information, see Deactivate Office if you see a “limit reached” error. Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure.
See Uninstall Office for Mac for instructions on uninstalling the Office apps. To troubleshoot Mac activation issues, see the “Activation” section in What to try if you can’t install or activate Office for Mac. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. When you install Office it’s automatically linked to your Office plan. This means if you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan.
Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. If you don’t see The latest desktop version of Office in the list, your admin probably hasn’t assigned an Office license to you.
The content of this article is specific to Office installation issues. Try these articles if you’re looking for troubleshooting help for these Office services:. Outlook Help. Skype for Business Help. OneDrive for Business Help. If you’re still having trouble installing Office, contact your Office admin.
If your admin can’t find a solution for you after using the information on the Office admin tab, he or she can contact support on your behalf. You can also try the Community forums. To help with issues you may encounter when installing Office, download the Support and Recovery Assistant for Office tool. Admins should also see the Office for business tab for more general Office installation issues.
No option to install Office, Project, or Visio Switched Office plans and now can’t use Office Office is taking very long to install Install Office on more than five computers. Get your organization set up Upgrade users to the latest version of Office Deploy Office to multiple computers in an organization.
Assign, remove, or buy more licenses Activate volume license editions of Office. When you first sign up for Office for business and you try to install Office or Project or Visio if you also have a subscription for those apps you might see a message that says you can’t install Office because you don’t have a license.
This could happen because of a delay between your initial sign in and Office for business setting up your environment. Try signing out of Office and then signing back in. It could also happen because you haven’t assigned a license to yourself or your users.
Do the following to check your licenses. If you don’t see The latest desktop version of Office in the list or Project or Visio if you bought plans with those applications , see Assign licenses to users in Office for business. To do so, enter the work email address you previously used to make a purchase. Please note that you must still work at the same company from which you received the Home Use Program now Microsoft Workplace Discount Program discount.
Any previously purchased discounted products are not affected by the change in the program name. Microsoft has updated the Workplace Discount Program formerly known as the Home Use Program to offer discounts on the latest versions of Microsoft Personal and Family, which are always up to date with premium versions of Office apps across all your devices.
In select markets, eligible employees also receive a discount on select Surface devices and accessories. Workplace Discount Program offers for Microsoft and Surface devices are not available in the same transaction and must be purchased in two separate transactions.
Microsoft provides powerful productivity apps that help you make life more creative, organized, and secure. Employees who work at a company that satisfies the Workplace Discount Program eligibility requirements. To confirm your eligibility, visit the Workplace Discount Program homepage.
If you already have Microsoft Family or Microsoft Personal, you can still take advantage of this discount. Microsoft Personal may only be used by the employee. If you have a Microsoft Family subscription, you can share it with up to 5 additional members of your household up to 6 users total. Your Microsoft annual subscription remains active and the discount continues to apply as long as you maintain recurring billing on your subscription.
United States. Microsoft Home Use Program order history.
Troubleshoot installing Office.Activate Office
Through eligible employers, save 30% on select Microsoft subscriptions and up to 10% on Surface with the Workplace Discount Program (formerly the Home Use Program). Enter your work email address below to see if you qualify. How your email address is used. Microsoft will use your email address. May 28, · I’ve tried purchasing Microsoft Office Professional Plus through HUP twice now using Program Code: ABADAD0. your complete name and program code and they’ll get you the key and download link. They will support you for free. Reply. Spencer. August 17, at Awesome info, thanks John! Also HUP comes with Office Aug 07, · I purchased Microsoft Office Professional Plus on 9 Oct through Microsoft HUP at work for use at home. Download was the only source (no data disk option – bummer). I saved off the purchase page with order number & Key. I’m now trying to install but can’t find a site to download from on Microsoft.
The issues you encounter when trying to install Microsoftor Office, or and how you fix them depends on whether your product is part of an Office for home or Office for business plan.
In addition, with Office for business plans only admins responsible for managing Microsoft in their organization can do certain tasks. Therefore, admins should ссылка на продолжение the issues and solutions listed under both the Office for business and Microsoft Admin tabs. If your Office product is one of the following, you have a Microsoft for home product. This can be a Microsoft subscription, or a one-time purchase of Office, or individual Office application.
These products are usually associated with a personal Microsoft account. Microsoft subscriptions: The following products include the fully installed Office applications. OfficeOfficeOfficeor Office versions available as one-time purchases: The following products include the fully installed Office applications. Stand-alone OfficeOffice, or apps available as one-time purchases. See the FAQ. If your Office product is one of the following, you have a Microsoft for business product.
These products are usually associated with a work or school account, and your Office license if your subscription has one came from the organization where you work or go to school. Microsoft Subscriptions: The following products include the fully installed Office applications.
Microsoft Subscriptions without fully installed Office applications:. Tip: With these Microsoft subscriptions, there are no desktop applications to download and install, but in most cases, you can still access and use online versions of Office apps in your web browser. See Free Office on the web. Guided support can provide digital solutions for Office problems.
Try guided support. How do I download and install Office? How do I reinstall Office? Can I install Office on a Chromebook? Can I install only certain apps? Can I install Office on a different drive? How do I get Office? Troubleshoot activation failures Help with Office product keys Deactivate an install. Set up email and install Office on an Android Set up email and install Office on an iPhone or iPad Set up email and install Office on a Windows Phone Troubleshoot email setup on mobile device Can’t edit documents using Office apps on mobile.
I installed Office, but can’t find the apps Office “stopped working” message when opening an app What version of Office am I using? Install Office or Office Contact support. If you’re looking for the steps to download and install the latest version of Office such as MicrosoftOfficeOfficeor Officesee Install Office вот ссылка your PC or Mac.
If you’re reinstalling Office on a different computer than the one where you originally installed Office, note the following:. For Office subscriptions: You can install Office on all your devices microsoft office professional plus 2016 hup link free sign in to Office on five devices at the same time. However, you may transfer Office, or to another computer that belongs to you if you experience a hardware failure or you buy a new computer.
For more information, see the Microsoft License Terms for your product, or see this узнать больше post, Office now transferable.
You can also find installation steps here:. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn’t help, use this easy fix tool to uninstall Office completely.
After your uninstall is complete, try reinstalling Office. Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process.
Follow the remaining prompts. Microsoft office professional plus 2016 hup link free the steps for the version of Office you want to install or reinstall. Close the uninstall tool. If Office still won’t install, check that your computer meets the system requirements to install Office. If you’re still unable to install Office following the steps in Download and мурашки windows 10 enterprise x64 rtm free гнева or reinstall Office try using the offline installer.
The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation. For steps to install an offline version of Office, see Use the Office offline installer and select the microsoft office professional plus 2016 hup link free tab for your version of Office.
You can’t install Office or Office on computers running Windows Vista or Windows XP as these operating systems don’t meet the system requirements for Office. Attempting to install Office on a computer running an unsupported operating system will result in an error. If you’re interested in learning more about the latest version of Windows, see Windows 10 specifications for details. If your computer can’t install the full desktop version of Office because your computer doesn’t meet the system requirements, you can try using Office Online in your computer’s browser.
See the supported browser microsoft office professional plus 2016 hup link free on the system requirements page. You can’t install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps. See Install Microsoft Office on a Chromebook. When you install Office or Officeall the applications that came with your particular Office product are installed at the same time. Tip: If you discover you need an application that didn’t come with your Office product, you have the option to purchase a stand-alone application.
For example, you may decide you need Access microsoft office professional plus 2016 hup link free Outlook, but those applications weren’t included in your product. You can only install Office on the system drive where your operating system is installed. You may get an error if you try to install the bit version of Office and you currently have the bit version installed or vice versa.
Therefore, if you previously installed the bit version of Office on your PC, but decide you now want the bit version, or vice versa, you’ll have to uninstall the bit version you don’t want and then reinstall the bit version you do want instead.
Use this easy fix to uninstall Office. Follow the steps to open the download according to your browser, and when you’re prompted in the Application Install window, select Installand then I agree for the Microsoft Services Agreement.
From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next. If you’re microsoft office professional plus 2016 hup link free for the steps to install the bit version of Office, see the section, Step 1: Sign in to download Office.
If you’re not sure how to decide between bit or bit, see Choose the bit or bit version of Office If you’re a student or teacher, and you don’t see an option to install Office through your institution, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote.
All you need to get started is a valid school email address. For more information, see Get Office for free. See Known issues with Office and Windows You see the following error message after selecting the Microsoft office professional plus 2016 hup link free button from office. For solutions to this, see Unsupported operating system error when installing Office.
The Install button available after signing in at office. To install Office on a mobile device see Set up Office apps and email on a mobile device. You’re trying to install the desktop version of Office on an unsupported operating system such as Windows XP or Vista.
Check the system requirements for Office to see what operating systems are supported. If Office is taking a long time to install you may be on a slow connection. This occurs because newer versions of Office aren’t supported on these versions of Windows. Check that your computer meets the minimum system requirements to install Office.
See System requirements for Office for a list of additional requirements. If you’re not microsoft office professional plus 2016 hup link free which operating system you have, see Which Windows operating system am I running?
If your computer can’t install the full desktop version of Office because it doesn’t meet the system requirements, you can try using Office Online in your computer’s browser.
If the Install button is grayed out, your Office subscription might have expired. See Renew Office microsoft office professional plus 2016 hup link free home. For other solutions, see Install button doesn’t install Office. This error can occur if you haven’t updated Office to the latest version or you have a standalone app which is already included in the newer Office suite of apps.
See Error: Stop, you should wait to install Office If you connect to an Exchange mailbox which reached End of Life on April 11,you might want to stay on Office until you upgrade from Exchange See the following:. Error: Stop, you should wait http://replace.me/23186.txt install Office Exchange end of support roadmap. Office is no longer available for installation with an Office subscription.
You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there жмите сюда often solutions. Try these основываясь на этих данных if you get these errors. Not every error is listed here.
If there’s a Learn More link on the error message, select that. If there’s no link, let us know what error you got and where you were in the install process when you received it.
Leave us a comment at the bottom of this page to let us know more about your issue. Another installation is in progress
Thanks for your feedback. So it’s not listed under my MS account. Since you are no longer working for the employer that provided the HUP, you are no longer allowed to use that version. The license is tied to the employer. Because your employers have not cut you off, but that does not mean Stefan is wrong. Microsoft clearly states which rules apply when an employee leaves the company that provided the HUP:. Stefan, Just to add you are correct things have changed with the introduction of subscription versions of Office, i.
Office What holds is that unless Office is a subscription version of Office then once the employee leaves the company they no longer have the right to use Officer provided under HUP. The rules were very clear but because Microsoft has moved on so have the rules which no longer deal with older versions of HUP.
I have always believed myself to be an employee of my previous company, a bank, as they pay my pension and I am described as an employee on my income tax return.
Note: If you do not work at a company that is eligible for the Home Use Program, then you are no longer eligible to access activation and installation information related to your purchases made on www.
If Office is taking a long time to install you may be on a slow connection. This occurs because newer versions of Office aren’t supported on these versions of Windows. Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If you’re not sure which operating system you have, see Which Windows operating system am I running? If your computer can’t install the full desktop version of Office because it doesn’t meet the system requirements, you can try using Office Online in your computer’s browser.
If the Install button is grayed out, your Office subscription might have expired. See Renew Office for home. For other solutions, see Install button doesn’t install Office. This error can occur if you haven’t updated Office to the latest version or you have a standalone app which is already included in the newer Office suite of apps.
See Error: Stop, you should wait to install Office If you connect to an Exchange mailbox which reached End of Life on April 11, , you might want to stay on Office until you upgrade from Exchange See the following:. Error: Stop, you should wait to install Office Exchange end of support roadmap. Office is no longer available for installation with an Office subscription. You might get an error that has a number and maybe some descriptive text.
Although the messages are hard to understand, there are often solutions. Try these links if you get these errors. Not every error is listed here. If there’s a Learn More link on the error message, select that.
If there’s no link, let us know what error you got and where you were in the install process when you received it. Leave us a comment at the bottom of this page to let us know more about your issue. Another installation is in progress Stop the print spooler service while installing Office.
We’re also upgrading some older apps. Error code Error code , , or Error code and Error code or when installing a language pack. Error code , , , or Error code or Error code , , , , or Error code when installing Office with a Speedport router. Error codes , , or Error code 0xCC Error 0x8a when you try to activate Office for Mac Error code 0x Error code 0xFC If you have an Office subscription you already have the latest version of Office or the most up-to-date channel your Office administrator has set.
For more information see:. How do I upgrade Office? How do I get the newest features in Office ? It’s possible to switch between Office Home, Personal, or University, or to switch from an Office home plan to a business plan. For more information on how to do this, see :.
Switch to a different Office for home subscription. Upgrade Office for home to a business subscription. Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office updates. Microsoft has more than one kind of Office service and each service has its own sign-in page.
Where you sign in from your web browser depends on which service you’re using. See Sign in to Office or Office In most cases, if you have an Office product listed under Office for home you need a Microsoft account to sign in to install Office or manage your Office subscription. If you don’t remember what Microsoft account you associated Office with, see I can’t remember the Microsoft account I use with Office. See How to share your Office Home subscription with up to four people.
If you want to cancel your subscription, see Cancel or turn off recurring billing for a Microsoft subscription. For trial subscriptions, see Cancel your free trial of Office Home. If you have an Office plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn’t expired, Office will reactivate the subscription the next time you log in. Activate Office. Unlicensed Product and activation errors in Office.
A subscription notice appears when I open an Office application. Error when installing Office for two different countries.
See Help with your Office product key. You can activate Office on up to five computers. If you’ve used up your five installs and want to install Office on another computer, you have to deactivate an installation.
Deactivation doesn’t remove Office from the computer, but you can’t use Office on that computer until you activate it. See Deactivate an Office install. For download and installation issues on a Mac, see What to try if you can’t install Office for Mac.
When you install Office for Mac, the app icons aren’t automatically added to the dock. To add to the dock, drag the app icon from the Launchpad or the Applications folder. See Add the Office for Mac app icon to the dock. Uninstall Office for Mac. To troubleshoot Mac activation issues, see the “Activation” tab on What to try if you can’t install or activate Office for Mac.
Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or check for updates on your Mac, see Check for Office for Mac updates automatically. To check what the latest update is, see Update history for Office for Mac.
The Office apps for Android, iOS iPhone or iPad , or Windows mobile devices are available to download from the app store for your device. For details on how to download Office apps and set them up, select your device from below:. Set up Office apps and email on Android. Set up Office apps and email on iOS devices.
For help with troubleshooting email setup on your phone or tablet, see Troubleshoot email setup on mobile. In most cases you can do basic editing on most of these devices, however if you have a qualifying Office subscription, you get access to the apps’ extra features. If you discover you can’t make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office subscription. If you can’t find the Office applications after installing Office, or you’re not sure your install worked, see Can’t find Office applications in Windows 10, Windows 8, or Windows 7?
Please check your eligibility again by entering your work email address. There was a problem processing your request. Please try again later. That email address is not valid. Please enter your email address in valid format such as name example. Please sign in with your other personal Microsoft account to get started. Resources for employers Give your employees the opportunity to purchase Microsoft products at a discount, providing them with innovative tools for personal projects.
Frequently asked questions. Expand all Collapse all. Tried this code and it does not work for me. Contacted CS and was told the issue is on my employers end, not theirs.
I explained that I suspected it was simply because my email suffix is okinawa. Of course, on a new Mac Laptop it does not. I used my [email protected] email address. You will receive a confirmation email with your Product Key as well as download instructions when our review has been completed.
Please allow 4 to 6 hours for our review to be completed before inquiring about the status of your order. We recommend that you write down or print your Order Number for future reference. Ready to rip my hair out at this point. After cancelling the first order and repurchasing, I received the same message above. Wait for that call or e-mail from them. Better that way than you re-purchasing again and again and getting nowhere. In fact, I highly advised anyone who has trouble purchasing to attempt only once and then call Microsoft after that, if still not resolved ask to be escalated to that Tier 2 team of theirs since usually those are their most experienced technicians.
Wait for that contact from Tier 2 Support. They usually are the last line of support for this and have a high success rate of resolving your issue. As I mentioned above grit your teeth and be patient. Call help desk. Mines work fine. I use my [email protected] and it work fine. I just need to go home and get the forward email from my work to my home to download the product. The best way is to call the helpdesk to make sure you email is accurate. Try using your complete name again and also so emails might still be under the af.
Good Luck. I honestly got no where with Microsoft over the phone help. By dumb luck, I had the Microsoft validation email in my Coast Guard inbox and then just forwarded to my personal email. I would just and see if you can receive the validation email from Microsoft. I purchased Microsoft Office on December 1st Those Tier 2 people know what to do if you can get to them.
The first ones that answer when you call or chat are frontline folks with little to no experience handling this issue. Again, grit your teeth and be patient. I have a Mac and my office is so outdated! I went to the exchange and they have a year subscription for Thank you so much for providing this! Ann: It actually does work provided you get the right representative and have tons of patience.
The problem is getting a knowledgeable technician to help you out in this scenario since only a small amount of people at Microsoft know this problem.
My advice will be the same as what I told Andy below, if all else fails ask for a supervisor and demand to be escalated to higher level of support. That should get you the help you need.
Bottom line refuse to be turned away or referred to the I. Grit your teeth and be persistent. Good luck. If you have a service request number with Microsoft tech support, demand to be escalated to higher level of support.
I have a work email address that ends in associates. Is there a reason why this does not work? I work for DHS. Microsoft is unable to provide any assistance. I would recommend updating this guide to reflect that! This guide is a misleading to make you believe that if you spend the time with customer service, they can help. Please revise! That usually gets you the help you need from the Microsoft technician. If all else fails ask that technician that you want to talk to a supervisor.
So far I have been trying for days and no one seems to be able to help me. They just say to contact the internet service provider for the email to have the email unblocked. Coast Guard here. Andy: You probably got a newbie who does not know any better. Follow my suggestions that was my reply to your post on October 29, at Not Navy. Use the Army program code above when going to the HUP website. Keep trying! I had the same issue, I had to re-enter it up to 5 times for it to finally go through, keep trying!
Spencer: FYI. Thanks for the update. You should be able to put in the code after typing in your DOD email address. Attempted to use my ship. Navy code does not work. Anyone else having problems? Do you have another navy.
If your a member of the Coast Guard you need to call or chat with Microsoft Support. Due to Coast Guard I. You basically have to grit your teeth and contact Microsoft for help using the guide I posted earlier. I just tried with a Coast Guard e-mail address and it worked just fine.
The e-mail was even sent to my inbox and not my junk folder. By clicking here and entering your email address and code when asked during the check out process. Navy station in Japan and my email is FE. The above code does not work for uscg. I am getting the error code asking to verify if my work email and code are correct. In my experience Navy the HUP reply is sent to your. Also, check your. I keep entering the Air Force program code and it says Congratulations your email will be sent, but I have yet to receive an email.
Use the instructions above to contact Microsoft. They can usually help you out. Just be patient though since the support team for this is not as big as you might think. JWL: You need access to our your work e-mail. Will stop by work this weekend to see what the link says to do next. Any way to get this as a retiree? I did this several years ago, while active, just wanted to update from office to ….
Any valid codes for US Coast Guard. Cheers, Tom. They assist with re-installation issues for free. If you want to do it yourself just make sure the computer that had Office before is not online anymore or dead and then install Office on the new computer you want it on using the product key and download link you got when you first purchase Office.
If you lost access to the key and download link your last hope is to contact Microsoft. Provide them you. They will support you for free.
Could you post it again? Much obliged! I want to add it to the post to help others. No problem. Some service branches have multiple program codes as you may have noticed with the Coast Guard one. Army mail. The agents that you can get in touch with can validate for you the work e-mail address and if not working they will help you out to get the Office products purchased and installed FOR FREE!
They can figure out which program code to use actually. If the program code does not work tell the technician right away. Jason, Correct! They are right; this is a great deal, one we would all like to participate in, eh? Navy users just have to keep checking……. NOT office
Набрав полные легкие воздуха, Чатрукьян открыл металлический шкафчик старшего сотрудника лаборатории систем безопасности. На полке с компьютерными деталями, спрятанными за накопителем носителей информации, лежала кружка выпускника Стэнфордского университета и тестер.
Не коснувшись краев, он вытащил из нее ключ Медеко. – Поразительно, – пробурчал он, – что сотрудникам лаборатории систем безопасности ничего об этом не известно.
ГЛАВА 47 – Шифр ценой в миллиард долларов? – усмехнулась Мидж, столкнувшись с Бринкерхоффом в коридоре.
In Microsoft Office has added so much addition that was support 32 and 64 Bit. It has too many supporters too for the. Microsoft Office Professional Plus Cd Key Phone Activation. Sep 18, · Office Professional Plus MSDN Retail key Key 39Y7N-6CY7C-QJHHX-RQB8G-8T26G Key Status Valid Product ID AA Through eligible employers, save 30% on select Microsoft subscriptions and up to 10% on Surface with the Workplace Discount Program (formerly the Home Use Program). Enter your work email address below to see if you qualify. How your email address is used. Microsoft will use your email address. The issues you encounter when trying to install Microsoft , or Office , , or and how you fix them depends on whether your product is part of an Office for home or Office for business plan.. In addition, with Office for business plans only admins responsible for managing Microsoft in their organization can do certain tasks.. Therefore, admins should . If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer’s Microsoft Workplace Discount Program (formerly known as Microsoft Home Use Program) benefit, select I don’t want to sign in or create an account (at the bottom of the screen) and enter your product key.
It would not activate and said the product provessional has already been activated the maximum number of times. After paying forI tried to activate Office; same microsoft office professional plus 2016 hup link free about the license being used too many times.
So I uninstalled Office in control panel and downloaded and installed again. But it again defaults to the old HUP license. Tried to change the license, and it says it couldn’t find any other Office licenses associated with my email address. Of course, the Office subscription is associated with microsoft office professional plus 2016 hup link free same email http://replace.me/13205.txt. Was this reply helpful?
Yes No. Sorry this didn’t help. Thanks for your feedback. I’ve done that but it still defaults to microsoft office professional plus 2016 hup link free HUP license. Also reinstalled Windows and signed in with my Office account. Same problem. Honestly, if this doesn’t get fixed soon, will have to cancel Office основываясь на этих данных return this new Surface tablet.
It’s shouldn’t be this hard. I contacted Microsoft support and an microsoft office professional plus 2016 hup link free remoted on and uninstalled the Store apps and then did something in command prompt to completely uninstall the store apps. That seems to have worked and I can use the Office apps that I purchased offline with no problems. Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member.
A few years ago, my job offered Office Home Use Program. It’s been installed on a couple of computers since then. No biggie; I decided to get an Office Home subscription instead and have my own product.
Mind you, both licenses are under personal MS account. What can I do to get the correct version of Office installed, activated, and working properly? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question 8. Report abuse. Details required :. Cancel Submit. Hello I’m Ofir an independent consultant. First you have to uninstall the office professional plus version. Use the по этому адресу that I use to buy office. Please let me know if it happened, I’m here to help нажмите для продолжения. How satisfied are you with this reply?
Thanks http://replace.me/5165.txt your feedback, it helps us improve the site. In reply to ofirperez’s post on February 21, Thanks for the reply. Hello MuttaqiIsmail! I was researching Devices and their device as surface rt, they come profewsional Office Home and studentswhich can be used with office Office Home and microsofh includes Word, Excel, powerpoint and onenote.
Since you can only install applications адрес страницы the microsoft store on the Windows RT device, you can not install the office version that is included with Office Microsort can, however, access hip e-mail and access group sites through from the office portal.
You can also use the Windows RT applications for email, contacts, calendar and messaging. From the browser, go to the office portal and log in with the user ID and password of office Thank you. At the moment, it appears the problem is resolved.
Thanks for the information, I am glad that this resulted. In the community we are here to help you. Have a great day. This site in other languages x.
In Microsoft Office has added so much addition that was support 32 and 64 Bit. It has too many supporters too for the. Microsoft Office Professional Plus Cd Key Phone Activation. Sep 18, · Office Professional Plus MSDN Retail key Key 39Y7N-6CY7C-QJHHX-RQB8G-8T26G Key Status Valid Product ID AA The issues you encounter when trying to install Microsoft , or Office , , or and how you fix them depends on whether your product is part of an Office for home or Office for business plan.. In addition, with Office for business plans only admins responsible for managing Microsoft in their organization can do certain tasks.. Therefore, admins should . If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer’s Microsoft Workplace Discount Program (formerly known as Microsoft Home Use Program) benefit, select I don’t want to sign in or create an account (at the bottom of the screen) and enter your product key.
This topic is for customers who bought Office products through their employer’s Microsoft Workplace Discount Program benefit. Visit the Microsoft Workplace Discount Program for more information.
I didn’t buy Office through my employer. Go to www. If you receive an email sent to your work address that contains a product key, follow the instructions in Get help installing Office through Microsoft Workplace Discount Program. Be sure to sign in using your Microsoft account not your work email. Sign in using your Microsoft account not your work email to install Office from this page.
Use the links below for step-by-step help. Install or reinstall Microsoft or Office Install or reinstall Office Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures.
Any additional feedback? Submit feedback. Thank you for your feedback!
Switch from Office Professional Plus to Office – Microsoft Community.Microsoft office professional plus 2016 hup link free
Guided support in your browser can provide digital solutions for Office http://replace.me/19521.txt. Try guided support. Activate Microsoft or a non-subscription version of Office.
Activate Office that’s pre-installed on a new Windows device. Activate an Office purchase or offer that’s included on microsoft office professional plus 2016 hup link free new Windows device. Activate a brand new Office product key. Troubleshoot activation errors. When you start an Office app that’s not activated, you’ll be prompted нажмите чтобы увидеть больше sign in to Office.
Be sure to sign in using the Microsoft account, or work or school account, that you used to buy microsoft office professional plus 2016 hup link free subscribe to Microsoft Note: If Office адрес страницы pre-installed on your по этому адресу device, see Activate Office that’s pre-installed on a new Windows device.
If the Activation wizard appears, Office needs your help to activate. Follow the prompts in the wizard to activate Office. Get help with activating Office using the Activation wizard. If this screen appears, Microsoft office professional plus 2016 hup link free is installed as a Microsoft Family trial. You’ll see this screen if you sign in to Office that was pre-installed on a new device but don’t have an Office product associated with your account.
To use Office on your new device, you can activate Office as a 1-month trial of Microsoft Family. You can also buy Http://replace.me/20983.txt, add Office to an existing Microsoft subscription, or enter a product key from a new product key card.
If you have an older copy of Office, you can install that instead. I thought this device included. If this screen appears, Office is installed as a one-year subscription or one-time purchase.
A digital product key is transmitted to your PC, so you won’t need or receive a printed product key. You activate Office by signing in with a Microsoftaccount.
Смотрите подробнее we detect your Microsoft account, продолжить чтение show it on this screen.
After you sign in, your product is added to your Microsoft account, so that you can reinstall it later, or manage your new subscription, without a product key. If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer’s Microsoft Workplace Discount Program formerly known as Microsoft Home Use Program benefit, select I don’t want to sign in or create an account at the bottom of the screen and enter your product key.
Get your Microsoft Workplace Discount Program product key. If you bought a new Office product key card, or you mocrosoft a product key when you bought Officethrough an online store, go to Office. This is a one-time process that adds your new product to your Microsoft account. After you redeem your key, you can install Office.
Get help with Office. If Office can’t activate, it eventually becomes unlicensed and all editing features of Office are disabled. Microsoft can become unlicensed for a number of reasons. For example, if your Microsoft subscription expires, you must renew your subscription to restore all features of Office. See Update to enable Professjonal 1. A subscription notice appears when I open a Microsoft application.
Troubleshoot activation errors in Office. Table of contents. Office install. How to install Office. Redeem or activate. Office product keys. Activate Office. Install other apps. Set up mobile devices. Office updates. Upgrade to the latest version. Troubleshoot and uninstall. Microsift Microsoft or a non-subscription version of Office Activate Office that’s pre-installed on a new Microsoft office professional plus 2016 hup link free device Activate an Office purchase or offer that’s included on a new Windows device.
If this screen appears, Ссылка на подробности is installed as a Microsoft Family trial You’ll see ooffice screen if you sign in to Office that was pre-installed on a new device but don’t have an Office product associated with your account. If this screen appears, Office is installed as http://replace.me/19078.txt one-year subscription or one-time purchase A digital product key is transmitted to your PC, so you won’t need or receive a printed product key.
Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? ;rofessional more you tell us the microsoft office professional plus 2016 hup link free we can help.
Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Pfofessional enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback! Guided support in your browser can provide digital solutions for Office problems Plhs guided support.
I was wondering if I still would be able to download the office package I purchased. Was this reply helpful?
Yes No. Sorry this didn’t help. Thanks for your feedback. So it’s not listed under my MS account. Since you are no longer working for the employer that provided the HUP, you are no longer allowed to use that version. The license is tied to the employer.
Because your employers have not cut you off, but that does not mean Stefan is wrong. Microsoft clearly states which rules apply when an employee leaves the company that provided the HUP:.
Stefan, Just to add you are correct things have changed with the introduction of subscription versions of Office, i. Office What holds is that unless Office is a subscription version of Office then once the employee leaves the company they no longer have the right to use Officer provided under HUP. The rules were very clear but because Microsoft has moved on so have the rules which no longer deal with older versions of HUP.
I have always believed myself to be an employee of my previous company, a bank, as they pay my pension and I am described as an employee on my income tax return. Note: If you do not work at a company that is eligible for the Home Use Program, then you are no longer eligible to access activation and installation information related to your purchases made on www. Resolved my issue. Clear instructions. Easy to follow. No jargon.
Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Thanks for your feedback. I’ve done that but it still defaults to this HUP license.
Also reinstalled Windows and signed in with my Office account. Same problem. Honestly, if this doesn’t get fixed soon, will have to cancel Office and return this new Surface tablet. It’s shouldn’t be this hard. I contacted Microsoft support and an analyst remoted on and uninstalled the Store apps and then did something in command prompt to completely uninstall the store apps.
That seems to have worked and I can use the Office apps that I purchased offline with no problems. Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. A few years ago, my job offered Office Home Use Program.
It’s been installed on a couple of computers since then. No biggie; I decided to get an Office Home subscription instead and have my own product. Mind you, both licenses are under personal MS account. What can I do to get the correct version of Office installed, activated, and working properly? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
Enter your work email address below to see if you qualify. Enter a valid work email address to get started. A verification link will be sent to the provided email address to those that are eligible. Click the link to complete authentication. Use your personal Microsoft account and link for savings. Microsoft is a cloud-based subscription that allows you to create and share files with the premium apps you know and trust.
Give your employees the opportunity to purchase Microsoft products at a discount, providing them with innovative tools for personal projects. The Workplace Discount Program allows employees at eligible companies to buy an annual subscription of Microsoft Family or Microsoft Personal at a discount for use on personal devices. In select markets, eligible employees also receive a discount on select Surface devices and accessories. Workplace Discount Program offers for Microsoft and Surface devices are not available in the same transaction and must be purchased in two separate transactions.
Any previously purchased discounted products are not affected by the change in the program name. Employees who work at a company that satisfies the Workplace Discount Program eligibility requirements.
If you already have Microsoft Family or Microsoft Personal, you can still take advantage of this discount. Microsoft has updated the Workplace Discount Program formerly known as the Home Use Program or HUP to offer discounts on the latest versions of Microsoft Personal and Family, which are always up to date with premium versions of Office apps across all your devices.
Workplace Discount Program reduced pricing on Visio Professional and Project Professional is only available if your employer’s Workplace Discount Program administrator has selected you for one or more product-specific discounts. For information on previous purchases, visit the Order History Page. See more FAQs. How your email address is used. Microsoft will use your email address for this one-time eligibility check and to provide you with an activation link.
Get started. Check your work email to confirm eligibility. Please re-enter your information and try again. Your email to access the Home Use Program has expired. Please check your eligibility again by entering your work email address. There was a problem processing your request. Please try again later. That email address is not valid. Please enter your email address in valid format such as name example. Please sign in with your other personal Microsoft account to get started.
Resources for employers Give your employees the opportunity to purchase Microsoft products at a discount, providing them with innovative tools for personal projects. Frequently asked questions. Expand all Collapse all. What is the Microsoft Workplace Discount Program? What happened to the Home Use Program? Who qualifies for the Workplace Discount Program? What has changed with the Workplace Discount Program?
Check eligibility for the Workplace Discount Program. Talk to an expert. Need help?
Microsoft will use your email address for this one-time order history check, and to provide you with an installation link and product key. Expand all Collapse all. How do I access my order history and product key? What happened to the Home Use Program?
What has changed with the Workplace Discount Program? What is Microsoft ? Who qualifies for the Workplace Discount Program? If I purchase a Microsoft annual subscription using the Workplace Discount Program offer, how long will my discount last?
Can I share my Microsoft subscription purchased through the Workplace Discount Program with members of my household? Yes No. Sorry this didn’t help. Thanks for your feedback. So it’s not listed under my MS account. Since you are no longer working for the employer that provided the HUP, you are no longer allowed to use that version. The license is tied to the employer. Because your employers have not cut you off, but that does not mean Stefan is wrong.
Microsoft clearly states which rules apply when an employee leaves the company that provided the HUP:. Stefan, Just to add you are correct things have changed with the introduction of subscription versions of Office, i. Office Get help with activating Office using the Activation wizard. If this screen appears, Office is installed as a Microsoft Family trial. You’ll see this screen if you sign in to Office that was pre-installed on a new device but don’t have an Office product associated with your account.
To use Office on your new device, you can activate Office as a 1-month trial of Microsoft Family. You can also buy Office, add Office to an existing Microsoft subscription, or enter a product key from a new product key card. If you have an older copy of Office, you can install that instead. I thought this device included. If this screen appears, Office is installed as a one-year subscription or one-time purchase. A digital product key is transmitted to your PC, so you won’t need or receive a printed product key.
You activate Office by signing in with a Microsoftaccount. If we detect your Microsoft account, we’ll show it on this screen. After you sign in, your product is added to your Microsoft account, so that you can reinstall it later, or manage your new subscription, without a product key.
If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer’s Microsoft Workplace Discount Program formerly known as Microsoft Home Use Program benefit, select I don’t want to sign in or create an account at the bottom of the screen and enter your product key.
Get your Microsoft Workplace Discount Program product key. Is Microsoft Office free for military? How do I get Microsoft Office military discount? How much is Microsoft Office for Military? How much does Microsoft Home Use program cost? Do you have to pay for Microsoft Office every year? Can I download Microsoft Office for free?
This is exactly accurate and the problem I was having for days. Still says the same thing for me, too. Link is disabled in enterprise email. How do I enable the link for download? This is horrible service Microsoft Reply. Microsoft products come with a 30 day warranty. Just contact MS using the guide above. How can retirees get this without a. I have tried with the AF codes, but it doesnt recognize my email Reply. Abigail: HUP is usually for folks with a. Spencer: Got some slightly bad news for you and folks who are availing of the Home Use Program.
Glad to be of help. How do I get a refund on this? The product key will not work. They should have enough information to take care of the rest. I got it! This is for emails ending usmc-mccs. Email usmc-mccs. Have you tried LibreOffice? Taking any and all suggestions… Reply. Worked like a charm! For the socom. Michael: Have you contacted Microsoft support as detailed in the post above?
John — keep the great comments coming! Updated the post, thanks! Hi, If you can add this in the information for the Coast Guard program code: If your a member of the Coast Guard you need to call or chat with Microsoft Support. Thanks John, another great tip! Added the info to the post. Recommend waiting another 6 hours then contacting the Microsoft help as described in the post.
What code do we use if w have a mail. I used this code and it worked for the USCG email! Follow the instructions above about calling Microsoft. Let them figure it our for you. Is anyone having this problem or is that the right program code for the Air Force Reply.
Extremely helpful, I will add it to the post. Thank you John! Any luck anyone. I did this several years ago, while active, just wanted to update from office to … Reply. Coast Guard code yet? Try B7FCA4 and let us know. Anyone have the code for Air Force? Any code for the Coast Guard?
This code worked for me! I tried the above code for USCG. Cheers, Tom Reply. What code did you use? Awesome info, thanks John! Corrected, thank you so much! Army code is good! Have you tried using the Army code? Navy users just have to keep checking…… Reply. Use the instructions above to call Microsoft. They can refund those kind of purchases. Thanks, can anyone corroborate this?
Tom Mack Reply. For the love of sweet little baby jesus, can someone get the USCG code! We got effin work to do! I am not sure.
Would it be DOD? Do you know what agency is responsible for the USCG program? Still no word. Mack, Unfortunately, there is not a firm date for when the new HUP Program Code will become available, but it should be soon.
I just verified that the Army code works. Great thanks! I thought DoD employees also got this price. Is it only for active military? Thanks Reply. I got the same thing. Anyone else having this issue? I am Army AD and it worked for me! Thanks for the code! I tried the new code and it is not working. Can someone else verify?
Code did not work. Code worked for me. AD Marine Corps Reply. I am Navy and this is the only code to work for me so far Reply. Thanks for posting this Reply. Note: If you’re unable to sign in with your work or school account, you may be signing in to the wrong Office service, see Where to sign in to Office If you don’t see The latest desktop version of Office in the list or Project or Visio if your organization has a plan that includes those applications your admin probably hasn’t assigned an Office license to you.
If you’re an admin, see Assign licenses to users in Office for business. For more information, see What Office business product or license do I have? Not all Office subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of plans that don’t include the Office desktop client. If your organization has one of these Microsoft plans, the Office admin can switch to a different Office plan or subscription or buy another Office for business subscription for users in an organization who require the full version of Office.
If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans.
If you’re a student or teacher and don’t see an option to install Office, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote. Be sure to check the System requirements for Office. For example, you can’t install Office on computers running Windows Vista or Windows XP, or on devices that aren’t running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer’s browser.
If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background.
Select your subscription from the list in Renew Office for business to see the steps for how to renew it. If you’re on an Microsoft subscription, you will see an upgrade notification in the menu bar of your Office applications or you can update your version manually by signing in to Microsoft See Upgrade to Office using Office for business. Office up-to-date ensures that you have the latest security updates and fixes.
If your admin has given you permission to install updates, see Install Office updates. Tip: You can download and run the Microsoft Support and Recovery Assistant to perform automated tests and recovery actions that help identify and fix sign in problems. Where you sign in depends on which service you’re using. This is the account that you created or someone in your organization created on your behalf.
If you use Office operated by 21Vianet in China , sign in with your work or school username and password at:. If you use Office Germany , sign in with your work or school username and password at:. For more information about accounts, see Where to sign in to Office or What is my user ID and why do I need it for Office for business?
As an Office for business user, you can download Microsoft Support and Recovery Assistant to help you fix activation issues. After completing the installation, the Application Install window will open. Edge older or Internet Explorer. When the Application Install window appears, you will be asked if you want to install this application.
Select Install to continue. If activation failures began after you upgraded to Windows 10, see Office error code 0xFC12 when activating Office. If prompted, sign in with your work or school account. Under Install status , select Deactivate to deactivate the Office installations you no longer use.
For more information, see Deactivate Office if you see a “limit reached” error. Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure.
See Uninstall Office for Mac for instructions on uninstalling the Office apps. To troubleshoot Mac activation issues, see the “Activation” section in What to try if you can’t install or activate Office for Mac. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. When you install Office it’s automatically linked to your Office plan. This means if you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan.
Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. If you don’t see The latest desktop version of Office in the list, your admin probably hasn’t assigned an Office license to you. The content of this article is specific to Office installation issues. Try these articles if you’re looking for troubleshooting help for these Office services:. Outlook Help. Skype for Business Help. OneDrive for Business Help. If you’re still having trouble installing Office, contact your Office admin.
If your admin can’t find a solution for you after using the information on the Office admin tab, he or she can contact support on your behalf. You can also try the Community forums. To help with issues you may encounter when installing Office, download the Support and Recovery Assistant for Office tool.
Admins should also see the Office for business tab for more general Office installation issues. No option to install Office, Project, or Visio Switched Office plans and now can’t use Office Office is taking very long to install Install Office on more than five computers. Get your organization set up Upgrade users to the latest version of Office Deploy Office to multiple computers in an organization. Assign, remove, or buy more licenses Activate volume license editions of Office.
When you first sign up for Office for business and you try to install Office or Project or Visio if you also have a subscription for those apps you might see a message that says you can’t install Office because you don’t have a license. This could happen because of a delay between your initial sign in and Office for business setting up your environment. Try signing out of Office and then signing back in. It could also happen because you haven’t assigned a license to yourself or your users.
Do the following to check your licenses. If you don’t see The latest desktop version of Office in the list or Project or Visio if you bought plans with those applications , see Assign licenses to users in Office for business. See the bottom of the Office for business column for a list of those plans that don’t include an installed version of Office.
If your organization has one of these Microsoft plans, as the admin, you can switch to a different Office plan or subscription , or in addition to the subscription you already have, buy another Office for business subscription for those users who require the full version of Office.
If you’re not sure what plan you have, follow the steps in What Office for business subscription do I have? For a comparison of plans, see Office for business. If you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan.
If you or your users find Office is taking a very long time to install, try installing using an offline installation. See Use the Office offline installer and select the Office for business tab.
Terms apply. Military Money Manual has partnered with CardRatings for our coverage of credit card products. Military Money Manual and CardRatings may receive a commission from card issuers. Thank you for supporting my independent, veteran owned site. Microsoft offers a great military discount on the Microsoft Office Home and Personal. Microsoft recently changed the name of Office to Microsoft Activate your military discount on Microsoft Office through this link.
The Home suite comes with the entire Office collection, not just the basics. You can also share the account with up to 6 family members, which is great for school kids.
Since it’s cloud based, you can use it on any internet connected device. Check out my article on the Microsoft store military discount for more details.
Click here to purchase Microsoft Office with the military discount. It will take you to a page that looks like this:. Enter your military email address. NOT your personal email! For example, mail. Forward this email to your personal email address so you can do the rest from home. Click the link inside the email that you forwarded to your personal email from your military email.
This will bring you to the checkout page. Select the version of Microsoft Office you would like to purchase and checkout. If you’re having problems with the Microsoft HUP military program, see below the picture for some great tips from some of the commentators.
Best advice for folks who work in government state or local or the military is to contact Microsoft Technical Support if the program doesn’t work for you. The agents that you can get in touch with can validate for you the work e-mail address and if not working they will help you out to get the Office products purchased and installed. NOTE: You first have to answer a robot some basic questions and then you get a live person. Long wait time though since there are only a small number of people that support these kinds of products.
Option 2: Contact chat support through this link. After that you should get a chat link, which then requires the Microsoft Account. Check this link on how to create a Microsoft Account. Once you get a real person via phone or chat, please be very specific and patient with them. Microsoft is a great deal for back to school savings.
If you are taking classes or getting your degree, or your kids need Microsoft Office for school, you can use your military HUP program code to get the program with a great discount. Learn how to use these military credit card fee waivers to fly for free, stay at hotels for free, and get upgraded every time you check in! No, Microsoft Office is not free for military. The easiest way is to use the Microsoft Home Use Program and your military email address. You will enter your military. Then forward that email from your military email to your personal email.
Click the link inside the email and complete the sign up process on your home computer. This includes active duty and families. Yes, Microsoft has moved to a subscription basis for their Microsoft Office products.
The advantage is they are all cloud based now so you can access on any computer and share with many users. No, you cannot download Microsoft Office for free. Is this discount available to only active duty members, or can retired members benefit as well? Thanks for any assistance provided.
But when I used the old email format, I was able to get verified. The old email is still forwarding messages. I got an email from MS with a link after the verification. So for now, use our old email. Basically step 3 is not applicable. The old HUP was very specific about this. Office Professional Plus is no longer discounted for the military. I just got off the phone with Microsoft. They said it stopped last month and now the only discount is for Office Any thoughts? Thank you.
Picture above is no longer accurate. If you follow the instructions you will just be taken to this page:. This page looks nothing like the screen shot above. After about 5 days at hours per day, I begin by explaining everything up front. They transfer me around. Each time I have to explain it over again. Each time I have to reenter my email address. Each time I have to forward it out to a civilian email, then close out enterprise and allow them remote access to my civilian email.
After a few hours, They tell me to call the DOD and have them enable links. I ask for a supervisor. I go through this process again. Another day wasted. This last time, I told them up front if they ask me to enter my email address again that I just want a supervisor. When I got that guy, I explained the situation again. He told me to go enter my email address on the HUP website, so I asked for his supervisor. I get this new guy, explain everything to him. He tells me to enter my email address on the HUP website.
So I did. He tells me to enter my email again, so I do. He then tells me to click the link in the email. My S-6 told me previously that Microsoft is full of crap. I ask him for his supervisor and he still says no. He then tells me to go back to the website and try again. I did not insult him, nor did I use profanity. He told me I was abusive and now my number is blocked.
Several of my buddies who actually handle tech support calls for this specific products tell me that the higher ups at Microsoft are still trying to figure this out. But once they do, those cases that have come to them will be called back and helped with the purchasing as much as possible. After two hours I just hung up. The same thing happened but instead of going multiple days, I just said forget it.
This is horrible service Microsoft. Spencer: Just an FYI for you and your readers here. The move to Office has a huge problem right now that some have already reported here.
To add insult to injury, Microsoft technical support is going to tell you to contact your I. My advice to everyone is if Microsoft technical support tells you to contact your I. Be persistent and patient. I have tried to get the Microsoft Home Use Program through my mail. The Outlook web app gives me this message…All active links contained in this email were disabled.
Any ideas for how to get around this. A buddy of mine who works for Tech Support over at MS tells me that this is an ongoing problem. MS is slow to realize that the I. Can I change to an older version of the office? This will allow the validation email to get through. I found this knowledge on the HUP site and I finally was able to get the email and make the purchase.
Good Luck -ME1 B. If you have Windows 7 or 8.