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Addressed an issue where the app launched without focus, which prevented keyboard navigation and screen readers from working on launch. Updated the required OS version to Windows 10 build This can be viewed under the System Requirements section of the app page in the Microsoft Store. Solve PC problems over a remote connection. Windows 11 Windows 10 More You can open the new app in two ways: 1. Search your PC for “Quick Assist” and select it from the list of results.

The Quick Assist icon has a new look. Will Quick Assist only be available in the Store going forward? Notes: Windows 10 users will continue to download the Store app. Why do I see two icons after downloading Quick Assist from the Store? How can I install the Quick Assist Store app on company-managed devices? Resolved issues We fixed a problem that prevented people from having multiple Quick Assist sessions open at the same time. Resolved issues We added audio support to the app.

Resolved issues Addressed an issue where the app launched without focus, which prevented keyboard navigation and screen readers from working on launch. Need more help?

Was this information helpful? Yes No. Thank you! If WebView2 is not already installed, it will be installed automatically the first time you launch Quick Assist. If you see a prompt for WebView2 it could indicate that the initial installation was not successful.

We are working to eliminate this requirement in a future update. We are working on making the app available to devices that do not have access to the Store for Business or the Store for Education.

If you are using a work or school device, you may be restricted by corporate policy from installing or accessing the Quick Assist update in the Store. For more information, contact your support person or admin. Remote assistance with Quick Assist Quick Assist is an app in Windows 10 and Windows 11 that enables you to receive or provide assistance with your PC over a remote connection.

In the helper end, two options: Take full control and View screen pop up. Choos e Take full control to offer remote assistance and click Continue. Step 7. Make sure that the one is trusted and click Allow. Finally, the assistant can connect to the receiver’s computer successfully.

And the assistant can settle out the PC’s issues from far away. However, some users report they find Quick Assist not working with issues like being stuck on loading.

If so, you can try to settle it out with different methods or directly switch to third-party remote access software , AnyViewer. See why we choose it.

On the computer that needs assistance, fire up AnyViewer, go to Connect, and locate the device ID of the computer. Step 3. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Quick Assist is a Microsoft Store application that enables a person to share their device with another person over a remote connection.

Your support staff can use it to remotely connect to a user’s device and then view its display, make annotations, or take full control. In this way, they can troubleshoot, diagnose technological issues, and provide instructions to users directly on their devices. All that’s required to use Quick Assist is suitable network and internet connectivity.

No roles, permissions, or policies are involved. Neither party needs to be in a domain. The helper must have a Microsoft account. The sharer doesn’t have to authenticate.

In case the helper and sharer use different keyboard layouts or mouse settings, the ones from the sharer are used during the session. Local Active Directory authentication isn’t currently supported. The traffic is encrypted with TLS 1. Both the helper and sharer must be able to reach these endpoints over port


 
 

 

Windows 10 quick assist without microsoft account free download

 

The quick answer is YES. Thus far, Quick Assist is not well documented, and in my opinion, presents several major security concerns for Windows 10 users:. Every enterprise should carefully consider the privacy and security implications of this default Windows 10 feature. Every corporate IT Security administrator should prioritize developing a plan to either control and manage Quick Assist or to remove access to Quick Assist in Windows Should you chose to remove Quick Assist from your Windows 10 machines, you have the following options:.

While Quick Assist seems to provide a valuable feature for Windows 10 users, some argue that the functionality is better suited to use by individuals as opposed to enterprise organizations. Ultimately, how you decide to deal with Quick Assist will depend on compliance, governance and security policies. If you still have questions about Quick Assist in Windows 10, feel free to reach out — 1 or info steeves.

With a focus on System Center Configuration Manager since as well as Microsoft InTune, there are few in the field that has more hands-on experience. In his time off, Doug enjoys playing Squash, although after years of practice he is still not very good at it. Previous Post Next Post. The latest from our experts. We like to keep you current on what we and the industry are up to.

June 25, Posted in: Microsoft , Microsoft Windows. Doug Griffin. What is Windows 10 Quick Assist? Thus far, Quick Assist is not well documented, and in my opinion, presents several major security concerns for Windows 10 users: No group policy settings option to control — essentially, you cannot set limits on who uses Quick Assist to receive help — or, more concerning — who provides the help.

No login or user credentials — neither the assister or assisted are required to login or validate credentials to use Quick Assist, which means there is no way to know who accessed the computer, from where, or what was done.

Should you chose to remove Quick Assist from your Windows 10 machines, you have the following options: Quick Assist Revoke Access from a Single Computer : You can remove Quick Assist on each computer individually by using the Manage Optional Features within the Windows 10 settings page and simple remove access.

Quick Assist Revoke Access for Multiple Computers : You can also revoke access to Quick Assist with a PowerShell script, which makes a lot more sense if you are remediating multiple computers.

Your support staff can use it to remotely connect to a user’s device and then view its display, make annotations, or take full control. In this way, they can troubleshoot, diagnose technological issues, and provide instructions to users directly on their devices. All that’s required to use Quick Assist is suitable network and internet connectivity. No roles, permissions, or policies are involved. Neither party needs to be in a domain. The helper must have a Microsoft account.

The sharer doesn’t have to authenticate. In case the helper and sharer use different keyboard layouts or mouse settings, the ones from the sharer are used during the session. Local Active Directory authentication isn’t currently supported. The traffic is encrypted with TLS 1. The helper selects Assist another person. Quick Assist on the helper’s side contacts the Remote Assistance Service to obtain a session code.

The helper then provides the code to the sharer. After the sharer enters the code in their Quick Assist app, Quick Assist uses that code to contact the Remote Assistance Service and join that specific session. Input is shared from the helper to the sharer through the RDP relay service. Microsoft logs a small amount of session data to monitor the health of the Quick Assist system.

This data includes the following information:. No logs are created on either the helper’s or sharer’s device. Microsoft can’t access a session or view any actions or keystrokes that occur in the session.

The sharer sees only an abbreviated version of the helper’s name first name, last initial and no other information about them. Microsoft doesn’t store any data about either the sharer or the helper for longer than three days. In some scenarios, the helper does require the sharer to respond to application permission prompts User Account Control , but otherwise the helper has the same permissions as the sharer on the device.

In the Give assistance section, the helper selects Assist another person. The helper might be asked to choose their account or sign in. Quick Assist generates a time-limited security code.


 
 

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